This is where we share our latest frequently asked questions.
What is your minimum order quantity for wholesale beanies?
Our minimum order quantity is 60 beanies per style and color combination. This allows us to maintain our high-quality standards while offering competitive wholesale pricing.
Do you offer bulk discounts?
Yes, we offer tiered pricing based on order volume. The more you order, the better your per-unit cost. Contact our wholesale team for a detailed pricing structure tailored to your needs.
Can I order samples before placing a large order?
Absolutely. We recommend ordering samples to ensure you are completely satisfied with the quality, fit, and customization before committing to a larger order. Sample orders ship within 3-5 business days.
What payment methods do you accept for wholesale orders?
We accept major credit cards, ACH transfers, wire transfers, and PayPal for wholesale orders. For established accounts, we also offer net payment terms.
Do you offer terms or net payment options?
Yes, approved wholesale customers with established credit can qualify for net-30 or net-60 payment terms. Contact our sales team to discuss your account setup and credit application.
How do I become an approved wholesale customer?
Simply reach out to our wholesale team through our contact form or call us directly. We will review your business information and set up your account with personalized pricing and terms.
Can I get a custom quote for my specific needs?
Of course. Every business has unique needs, and we are happy to provide custom quotes based on your specific requirements, including volume, customization, and delivery timelines.
What are the differences between Traditional Beanies and H-Stitch™ beanies
Traditional beanies are classic, reliable, and time-tested. They use multiple seams that meet at the top and have been the standard construction method for decades.
H-Stitch™ beanies, while also Made in USA, feature a patented three-seam design that removes the bulky top seam for a smoother, pressure-free fit. Inspired by tactical principles and created by a U.S. Army veteran, the H-Stitch™ is a modern breakthrough in beanie construction focused on performance, durability, and all-day comfort.
Both are American-made and high quality. H-Stitch™ simply represents the next evolution in design.
What materials are your beanies made from?
All our beanies are knit from premium acrylic yarn that is soft, durable, and easy to care for. Our materials are chosen for comfort, warmth, and long-lasting quality.
Are your beanies made in the USA?
Yes, every beanie is proudly made in Cleveland, Ohio. We are a family-owned, veteran-owned manufacturer, and we knit, cut, sew, and customize each beanie right here in the USA.
What sizes do your beanies come in?
Our beanies are designed as one-size-fits-most, with a comfortable stretch that fits head sizes from 21 to 24 inches. The flexible knit ensures a snug, comfortable fit for nearly everyone.
Can I choose between cuffed and uncuffed styles?
Yes, Beanie Base is available in both cuffed and uncuffed styles. Beanie Flex and Beanie Pro can also be customized to your preference. Just let us know your preferred style when ordering.
How do I care for my custom beanies?
Machine wash cold on a gentle cycle and lay flat to dry. Avoid bleach and high heat to preserve the color and shape. Proper care will keep your beanies looking great for years.
What is the H-Stitch and why is it better?
The H-Stitch is our patented construction method that replaces the traditional top seam with a smooth, flat finish. This eliminates pressure points, provides a more comfortable fit, and gives your beanie a premium, polished look.
What customization options are available?
Our primary and most popular customization option is custom leatherette patches sewn directly onto our beanies. These patches are either laser engraved or UV color printed using high-end industrial printers to accurately match your logo colors.
Leatherette patch customization offers a major advantage over traditional embroidery. It allows us to reproduce fine details, sharp edges, gradients, and small text that embroidery cannot consistently achieve. This results in a cleaner, more precise, and more premium-looking logo.
Every leatherette patch is sewn on for durability and long-term wear, making this our best and most reliable customization method.
Can you embroider logos on beanies?
We also offer additional customization options, including direct embroidery and other methods, but leatherette patches with laser engraving or UV color printing are our recommended solution for the highest level of detail and overall finish.
What file formats do you need for custom artwork?
We accept vector files such as AI, EPS, or PDF for the best results. High-resolution PNG or JPG files also work. If you need help with your artwork, our design team can assist you.
Is there a setup fee for custom embroidery?
Yes, there is a one-time setup fee for digitizing your artwork for embroidery. This fee covers the creation of your custom embroidery file, which we keep on file for future orders at no additional charge. There is no setup fee for laser engraved patches from our ready made patch sizes.
Can I mix and match colors in one order?
Absolutely. You can mix colors and styles within your order as long as you meet the minimum quantity of 60 units per style and color combination.
How many thread colors can I use in my embroidery?
We can accommodate up to 15 thread colors in a single embroidery design. However, simpler designs with fewer colors often produce the cleanest, most professional results.
Can you match my brand colors exactly?
Yes, with UV print we on leatherette we can match your brand logo colors.
What is the typical production time for custom orders?
Standard production time is 1-2 weeks from artwork approval and order confirmation. This includes knitting, customization, quality control, and packaging. We will provide you with an estimated delivery date when you place your order.
Do you offer rush production?
Yes, rush production is available for an additional fee. Depending on our current production schedule, we can often expedite orders to meet tight deadlines. Contact us to discuss your timeline.
How are orders shipped?
We ship via FedEx, UPS, and USPS depending on your location and delivery preferences. All orders are carefully packaged to ensure your beanies arrive in perfect condition.
How do I order from The Beanie Factory?
If you already have a business account with us, contact us directly or reach out to your assigned account manager and we’ll take care of you.
If you’re ordering blank or retail-ready beanies, you can open a business account or contact us directly and our team will handle the process for you.
If you’re a new customer, you can create a business account at any time. For the fastest experience, submit a free digital mockup request. This will automatically pre-generate your business account, and your new account manager will contact you directly.
This ordering process is the same for blank beanies and custom-branded beanies. After submitting your request, our team will create your custom mockup and email it to you within 24 business hours (Monday–Friday).
Once you approve the mockup, we’ll send you an accurate quote. After quote approval and payment, your order moves into production. We’ll produce a first sample beanie and send you a photo for final approval before full production begins.
After approval, we complete production and ship your order. Beanies are packed 60 per box. Shipping typically takes 2–5 business days via USPS when using our shipping account. For orders over 10 boxes, we recommend LTL freight shipping, which is typically used for shipments 150 lbs or more that take up part of a truck.
Can I track my order?
Yes, once your order ships, you will receive a tracking number via email so you can monitor your shipment every step of the way.
What is your return or exchange policy?
Debido a la naturaleza personalizada de nuestros productos, todas las ventas son finales. Sin embargo, si hay un error de nuestra parte o un problema de calidad, trabajaremos con usted para solucionarlo.
¿Puedo pedir una muestra?
Sí, puede pedir muestras en www.haakwear.com, nuestro sitio web b2c, o ponerse en contacto con su gerente de cuenta y él estará encantado de ayudarle a pedir muestras.
¿Quién es The Beanie Factory?
The Beanie Factory es un fabricante estadounidense de propiedad familiar y de veteranos que se especializa en gorros personalizados. Tejemos, cortamos, cosemos y personalizamos cada gorro internamente, asegurando la más alta calidad y artesanía.
¿Dónde te ubicas?
Estamos orgullosamente ubicados en Cleveland, Ohio, donde se lleva a cabo toda nuestra fabricación. Cada gorro que producimos se fabrica aquí mismo en los EE. UU.
¿Es usted un negocio propiedad de veteranos?
Sí, somos una empresa certificada propiedad de veteranos. Nuestro compromiso con la calidad, la integridad y el servicio refleja los valores inculcados a través del servicio militar.
¿Puedo visitar sus instalaciones?
Sí, recibimos visitas con cita previa. Contáctenos para programar un recorrido por nuestras instalaciones y vea de primera mano cómo elaboramos cada gorro con cuidado y precisión.
¿Tienen una sala de exposición?
No contamos con una sala de exposición minorista tradicional, pero con gusto programamos citas para que los clientes y socios mayoristas vean muestras y discutan proyectos personalizados.
¿Cómo puedo contactar a su equipo?
Puede comunicarse con nosotros por teléfono, correo electrónico o mediante el formulario de contacto en nuestro sitio web. Nuestro equipo está listo para responder a sus preguntas y ayudarle a crear los gorros personalizados perfectos.
¿Trabajan con organizaciones sin fines de lucro o ofrecen descuentos para organizaciones benéficas?
Sí, estamos orgullosos de apoyar a organizaciones sin ánimo de lucro y benéficas. Ofrecemos precios especiales para organizaciones que califiquen. Póngase en contacto con nuestro equipo para hablar sobre su misión y cómo podemos ayudarle.
The Beanie Factory es un fabricante propiedad de veteranos, con venta directa de fábrica, con sede en Parma, Ohio. Fundada en 2022 bajo Haakwear LLC, nuestra misión siempre ha sido simple: construir una verdadera operación de fabricación estadounidense con la que las empresas puedan trabajar directamente, sin intermediarios, sin subcontratación en el extranjero.
Cada producto es diseñado, tejido, cortado, cosido, personalizado, inspeccionado y enviado desde nuestra única instalación en Broadview Road. Este modelo práctico de una sola instalación nos da un control inigualable sobre la calidad, la consistencia y los plazos de producción, lo que nos convierte en uno de los pocos proveedores totalmente nacionales en la industria de productos promocionales.
Nuestro fundador, un veterano del ejército de los Estados Unidos, desarrolló nuestra construcción patentada H‑Stitch™ para eliminar el punto de presión que se encuentra en los gorros tradicionales. El resultado es un ajuste más cómodo y compatible con cascos, confiado por equipos de construcción, trabajadores de servicios públicos, socorristas y equipos que usan gorros todo el día.
Hoy en día, producimos una gama completa de gorros listos para la venta al por menor y totalmente personalizables, que incluyen tejidos acanalados, patrones jacquard, gorros de vigilancia, estilos con pompones y tallas para jóvenes, cada uno hecho con hilo premium para mayor durabilidad, suavidad y retención de color a largo plazo. También fabricamos accesorios promocionales modernos como llaveros NFC Smart Plus y llaveros de cuero sintético personalizados.
Debido a que controlamos cada etapa de producción, ofrecemos mínimos bajos, plazos de entrega nacionales rápidos y una calidad constante que los productos importados no pueden igualar. Esta fiabilidad nos ha valido la aprobación de organizaciones líderes en los sectores corporativo, industrial, sin fines de lucro y de seguridad pública.
Hacemos productos hechos para durar, apoyamos los empleos estadounidenses y ofrecemos una artesanía que se puede sentir en cada puntada.
